Termeni generali

General Agreement Conditions

Supplier's Information

Biorobotok Informatikai és Adatfeldolgozási Kft.
Head Office: 1221 Budapest, Tanító utca 24.
Tax code: 23766000-2-43
Company registration number: 01-09-977142

The Customer

Those, who use the service of Virtual Sticker, or purchase on the website, are automatically accepting the General Agreement Conditions and the Privacy Policy.

The service

The supplier provides the usage of the e-autopalyamatrica.hu website with all of its functions, services and features.

The aim of the General Agreement Conditions

The General Agreement Conditions of Virtual Sticker contains the general terms and conditions of the legal relationship between the Supplier and the Customer. Cases not included here are regulated by the hungarian laws and public regulations of legal force, also the Civil Code is normative without any sepcifications required.

Publishing the General Agreement Conditions of Virtual Sticker

The precondition of using the Virtual Sticker website is to accept the general Agreement Conditions of Virtual Sticker. An automatic acceptance of the Conditions is to purchase on the website of Virtual Sticker.

Obligations of Parties

The Supplier provides the ordered service at the moment of registration or purchase. The Customer is responsible for the validity of the email address given during the registration process, and for protecting it from unauthorized usage. It is the Customer's duty to report any unauthorized usage of their account.

Modifying, deleting an order

After verifying an order (Purchase), the order can not be deleted.


User acknowledges that the sticker expiration notice is a free secondary notification service, and the service provider is not liable for any damages resulting from its interruption or malfunction. Proof of purchase will always be sent by e-mail, which will always include the sticker expiration date.

Payment Conditions

The Customer pays the countervalue of the service elentronically, with credit card, or by using transfer payment when finishing an order. Click here for more information

In the case of a highway sticker purchase, a successful payment alone does not automatically grant a right to use the highway. If you does not not receive your receipt containing a vignette ID to your e-mail address or it does not appear in your web browser after a successful purchase, please notify our customer service at info@e-autopalyamatrica.hu

Should you enter the toll roads without a valid road use authorization, you may get penalized – and our company cannot be held responsible for the incident.

In very rare cases it may happen that the order amount gets deducted by our payment processor without a successful vignette purchase. In this case we need 3 working days to investigate the issue. The amount will be credited back to your account according to our payment processor's general Terms of Service.

Giving an invoice

When ordering through the website, the system will only generate an invoice, if the Customer requests one by clicking on "Invoice" during the ordering process. If the Customer does not request an invoice during the ordering process, the invoice can not be generated later.

The invoice of the service is accessible in PDF. After purchase, an email is sent to the Customer, containing the invoice, that has to be printed by the Customer. The printed invoice is the equivalent of an original invoice (without seal or signature). The invoice is eligible for accounting and satisfies the requirements of the following edict: 47/2008 sz. PM.

The Customer accepts that printing the invoice is their duty, the Supplier does not ship the invoice.

During the ordering process, by accepting the conditions, the Customer accepts that they are authorized by the Supplier to print the invoice, and accepts the conditions of giving an invoice concerning the Customer.

The stickers are to be purchased after paying the following service fees (validity starting in 2020):

D1 - weekly: 200 Ft, D1 - monthly: 200 Ft, D1 - MOTOR - weekly, monthly: 200 Ft, D2 - weekly: 250 Ft, D2 - monthly: 330 Ft, B2 -weekly: 450 Ft, B2 - monthly: 600 Ft, U - 10-day: 200 Ft, U - monthly: 200 Ft

The stickers are to be purchased after paying the following service fees (validity starting in 2021):

D1 - weekly: 260 Ft, D1 - monthly: 280 Ft, D1 - annual: 1340 Ft, D1 - MOTOR - weekly: 270 Ft, D1 - MOTOR - monthly: 250 Ft, D2 - weekly: 330 Ft, D2 - monthly: 420 Ft, D2 - annual: 1340 Ft, B2 -weekly: 750 Ft, B2 - monthly: 920 Ft, B2 - annual: 6230 Ft, U - 10-day: 260 Ft, U - monthly: 280 Ft, U - annual: 1340 Ft, D1 - regional: 350 Ft, D2 - regional: 460 Ft, B2 - regional: 770 Ft, U - regional: 350 Ft


Registration requires an email address and a password. The system verifies the given email address. After a successful login to the website, the Customer can see the previous orders - with the modifications - allowing the Customer to purchase the sticker with one click. Previous purchases are to be found under the "Previous Orders" menu.

Exclusion of resale

By accepting the conditions on the website, Customers are only allowed to purchase stickers for private usage. Customers are not allowed to perform any resale activity. If a resale activity is caught, the Supplier is authorized to exclude the Customer immediatelly.

Entitlement of road usage in case of sticker purchase

When buying a sticker, the completion of the purchase does not mean automatic entitlement to the usage of toll roads.  If, after a successful purchase, you did not receive the invoice via email, or it does not appear in your browser, please contact customer service. If you enter toll roads without valid invoice, the Supplier is not responsible for the possible penalties!

According to the laws of legal force, the Customer is obliged to buy the sticker before entering a toll road. Buying the sticker posteriorly does not mean retroactive entitlement to the usage of the toll road. Buying the sticker posteriorly will likely result in penalties.

About the distance contract and the disclaimer rights

The Supplier provides the service at the moment of purchase. This is the reason why the discalimer right does not apply to the Customer as per the following edict: 17/1999. (II. 5.).

Territorrial validity of service

The Virtual Sticker service is also available for domestic and foreign usage. We sell stickers valid for Hungary only.

Validity of the general Agreement Conditions of Virtual Sticker

The Supplier reserves the right to partially or completely modify the General Agreement Conditions whenever needed. The modifications are valid from the moment of publishing. The general Agreement Conditions are valid as long as Virtual Sticker provides the service.

Customer service

In most cases our customer service responds within hours, however, in some cases – depending on the nature of requests we receive – it takes our team longer than the average to respond. We get back to you within a 30 calendar days timeframe at the latest.

Contract period and termination

The contract between the parties is open-ended. The Customer can terminate the contract by sending a deletion request to info@e-autopalyamatrica.hu from the email address registered on the website. The system will delete all information within 3 weekdays. In case of deletion, the registration of the Customer will be deleted, but order information, invoices and receipts will be kept. The Supplier is entitled to immediatelly terminate the contract in any case of illegal action on the Customer's end. Modifications of the conditions of the contract can be initiated by the Supplier. If only the Supplier initiates the modification, the Supplier is obliged to provide the new contract for the Customer via email or post 15 days before it is to come into legal force. If the Customer uses the website after the modifications have come into legal force, the Customer accepts the modified conditions automatically.