Privacy Policy

1. Introduction

Our privacy policy provides a summary concerning the use of personal information you provide to Biorobotok Informatikai és Adatfeldolgozási Kft. (Biorobotok Information Technology and Data Processing Ltd.; hereafter:

The General Data Protection Regulation (hereafter: GDPR) is a European Union Regulation that has been designed to strengthen and unify Data Protection within the EU. The GDPR came into effect on 25 May 2018. The new regulation introduced more stringent requirements for protection and accountability, and gave individuals more control over their personal data. The GDPR harmonises Data Protection practices across the EU and emphasises transparency, security and accountability by data controllers and processors, while at the same time standardising and strengthening the right of users to privacy of their personal data.

By providing the requested information you declare that you acknowledge and accept the version of this informative which is operative at the time the information was provided, and deliberately give permission to the use of your personal information.

Main normative laws:

Regulation 2016/679 of the European Parliament and of the Council (EU) on the management of
personal data for natural persons (GDPR);
Act CXII of 2011 on the right to information self-determination and freedom of information;
Act V of 2013 on Civil Code;
Act CVIII of 2001 on e-commerce services and information society services;
Act C of 2003 on Electronic Communications;
Act CLV of 1997 on Consumer Protection;
Act CLXV of 2013 on Complaints and Announcements of Public Interest;
Act C of 2000 on Accounting.

2. Data controller


Biorobotok Informatikai és Adatfeldolgozási Kft.
Head Office: H-2724 Újlengyel, Kossuth Lajos utca 37., HUNGARY
VAT: 23766000-2-13
Company registration number: 13-09-232209

3. Data protection for website visitors

3.1 Our web server at processes a wide range of data for each request, which your browser automatically transmits. These data include the IP address allocated to your device, the date and time of your request along with the time zone, the browser used, the specific page or file you accessed, the HTTP status code as well as the data quantities transmitted; the website from which your request originated (HTTP referer), and the operating system of your device and the language used. Our web server is using these data automatically in order to make the contents of our website available for you in the best possible way on your device.

3.2 We use a tool called 'Google Analytics' to measure traffic to our site and how users interact with our site – we use this information only to improve this site. Google Analytics collects information such as how often users visit this site, which pages they visit, when they do so, and what other sites they used prior to coming to this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other personally identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

We have turned on IP anonymization in Google Analytics: this feature anonymizes the address as soon as technically feasible at the earliest possible stage of the collection network. The IP anonymization feature in Analytics sets the last octet of IPv4 user IP addresses and the last 80 bits of IPv6 addresses to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never written to disk in this case. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

You can opt-out of having your activity on the website made available to Google Analytics by installing an opt-out browser add-on ( The Google Analytics opt-out browser add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

3.3 We use cookies (a small text file sent by your computer each time you visit our site) or similar technologies to record data or to collect and store information when you visit this site. Many browsers default to accepting cookies. You may be able to change this setting in your browser, and you can also clear your cookies. Check your browser's help section to learn more about your cookie setting options.

We may use the following types of cookies:

Analytics cookies
Essential cookies
Functionality cookies

General information about cookies can be found at

3.4 Log and communications data are not passed on to third parties except under special circumstances. In case of suspicion of a crime or in investigative proceedings, data may be transmitted to the police and the public prosecutor's office.

3.5 IP addresses are anonymized at the latest after 24 hours. Pseudonymous usage data will be deleted in each case after 6 months. Communication content will be deleted after 5 calendar years.

3.6 Use of our website without disclosure of personal data such as the IP address is not possible. Communication via the website without providing data is not possible.

4. Purpose for data processing is saving the email address and other personal data (e.g. phone number) given by the customer during the purchase of the sticker (motorway sticker). The customer accepts that the email address will be used by to send electronic newsletters. is handling any personal information given by the customer by the law on the protection of personal data and disclosure of information of public interest. If the customer is giving any personal information to, the customer accepts that the information will be saved and handled for certain purposes and for a certain time depending on the nature of the transaction. is handling all personal information given during motorway sticker purchase the same way as if it was given under any other circumstances.

5. Legal basis for data processing

The information will be saved and handled for certain purposes and for a certain time depending on the nature of the transaction. is handling all personal information given during motorway sticker purchase the same way as if it was given under any other circumstances.

As part of our work, we process and store personal information relating to motorway sticker purchases and we therefore adhere to the applicable data protection rules. We take our responsibilities under these rules seriously and ensure the personal information given by our users is held, used, transferred and processed in accordance with the applicable data privacy regulation. processes the information it obtains in pursuit of our legitimate interests in communicating with customers; providing benefits and services to customers. We may pursue these legitimate interests by contacting you by telephone, email. will sometimes process your data on an alternative legal basis – for example, based on a legal obligation or when you give your explicit consent to us to do so.

6. Personal data collected maintains records of all former purchases and, as such, we hold records in perpetuity. The personal data and documents we store and process is given to us by you may include:


E-mail address
Phone number
Licence plate
Date of birth
Home Address

7. Who may receive your personal information?

Unless we have a legal obligation to do so, we will never disclose your data to individuals, organizations, or other entities outside

We may need to pass your information to our third party service providers for the purposes of providing services to you on our behalf. However, with all external entities with whom data is shared, we share only those data needed to perform the specific service and require a contract and/or confidentiality and non-disclosure agreement to be signed before any data transfer.

Specific third parties/data processors we work with include:

We are the official motorway sticker resellers of Nemzeti Mobilfizetési Zrt.
Seat: 1027 Budapest, Kapás utca 6-12.

Web hosting provider: MAXER Hosting Kft.
Seat: 9024 Győr, Répce u. 24.

Incoming phone call recording, management: Opennetworks Kereskedelmi És Szolgáltató Kft.
Seat: 1117 Budapest, Fehérvári út 50-52. II. emelet

Invoicing system: Számlá / Kft.
Seat: 1034 Budapest, Bécsi út 126-128.

Accountant: Számolda Kft.
Seat: 1031 Budapest, Vitorla utca 11. fszt.

E-mail provider 1:

Google LLC – Service name: GSuite, as e-mail hosting provider
Seat: 1600 Amphitheatre Parkway, Mountain View, USA, CA 94043

E-mail provider 2:

Amazon EU S.a.r.L. (AWS Europe) – Service name: Amazon SES, as transactional e-mail provider
Seat: 23 r. du Puits Romain, Luxembourg, 8070 Bertrange

Payment processor:

OTP Mobil Kft.
Seat: 1143 Budapest, Hungária krt. 17-19.
Company reg. no.: 01-09-174466
VAT number: 24386106-2-42

I acknowledge that the following personal data stored by the data manager Biorobotok Informatikai és Adatfeldolgációs Kft. in the user database of will be transferred to OTP Mobil Kft. as a data processor. The scope of data transmitted by the data controller is as follows: name, e-mail address, billing data. The nature and purpose of the data processing activity performed by the data processor can be viewed in the SimplePay Data Management declaration by clicking here.

8. Your rights

You have a right

to access your personal information,
to rectify your personal information,
to erase your personal information,
to restrict processing some of or all of your personal information.

If you wish to exercise any of the above mentioned rights, please email us at or write to us at Biorobotok Information Technology and Data Processing Ltd., H-1221 Budapest, Tanito Street 24, HUNGARY

We will make every effort to fulfill your request to the extent allowed by law and will respond in writing within 30 calendar days of receiving your request. Should you wish to request help from the relevant Hungarian authority, their details are as follows:

Name: National Authority for Data Protection and Freedom of Information (NAIH)
Address: 22/c Szilágyi Erzsébet fasor, Budapest, Hungary, H-1125.

9. Data retention policy retains personal data of customers until the individual asks us to remove it from our records. We routinely remind you of your right to have us remove your personal data.

10. Data security

We at are committed to holding your data securely. All of your data are held securely and in accordance with the relevant data privacy laws and our internal policies. We do not sell or rent to or trade your data with any other organizations. Although most of the information we process and store stays within Hungary, some information may be transferred to countries outside the European Economic Area (EEA). This may occur if one of our trusted partners' or data processors' servers are located in a country outside the EEA, however, you can rest assured, they provide an adequate level of protection in accordance with EU data protection law.

In order to protect the personal information as data controller, performs the following security measures:

The digitally stored documents are under IT protection. Unauthorized people cannot access the data stored on the personal computers, they can only be accessed with username and password. The central server can only be accessed with proper authorization and only by the assigned people. In order to protect the digitally stored data, we use backups and archiving. The computers used to control the personal data are equipped with anti-virus software. To avoid data loss, the computers used to display data are under regular maintenance. Access from outside the office is prevented by a firewall, which will stop all unlawful try of invasion.

Effective: 24 May 2018

Last modification: 9 May 2019